BEFORE YOU CALL

Questions People Ask Before They Call

Straight answers on price, paperwork and how it works. If yours isn't here, call or book a free Office Hours call.

Call (727) 300-1676 Free Tax Office Hours

What does it cost?

A flat fee for each return, quoted up front before any work begins. Pricing reflects how complex the return is, not the size of your refund.

Payment plans are available. Servers, bartenders, gig workers, veterans and seniors 65+ may qualify for 50% off. Only one offer or discount applies per return.

What do I need to bring?

Less than you think. With your approval, we can pull your IRS records, the W-2s and 1099s the IRS already has, so you don't have to dig through old paperwork. Beyond that, bring a photo ID and any tax documents you have for the year, like W-2s, 1099s, and records of business income and expenses. Our tax document checklist builds a personal list for you.

Can I do everything online?

Yes. We meet by video or phone, and you can upload documents through our secure client portal. If you'd rather meet in person, we see clients at our St. Petersburg office by appointment. We work with clients all over Florida.

I haven't filed in years. Can you help?

Yes. It's one of the things we do most. We pull your IRS records, show you what's outstanding, and get you current one year at a time. See Haven't Filed in Years?

I got a letter from the IRS. What should I do?

Don't ignore it. We'll read it, explain it in plain English, and tell you what to do next. See our pages on CP2000, CP59 and CP3219A notices. For representation before the IRS, we'll refer you to a qualified representative.

Can I just ask a quick question first?

Yes. Book Free Tax Office Hours, a free 20-minute call. If you can file it yourself, we'll tell you.

Where can I read up on common tax questions?

Our Tax Answers pages cover filing past years, the tips deduction, Venmo and 1099-K, what to do if you can't pay, and IRS letters.

Do you promise a refund?

No one honestly can. What we promise is an accurate return and a clear explanation of what you paid in tax and why.

Disclaimer: This page is general information, not tax advice. Every situation is different, and tax rules change. Reading this page doesn't make you a client.

Still Have a Question?

Call us, or book a free 20-minute Office Hours call. Honest answer, no pitch.

Call (727) 300-1676 Free Tax Office Hours

The information on this website is provided for general informational purposes only and does not constitute tax, legal, or financial advice. It should not be relied upon as a substitute for consultation with a qualified tax professional regarding your specific circumstances. Use of this website does not create a client relationship. Tax laws and IRS procedures are subject to change and vary by individual situation.